Job Description

Some of the tasks include:

• Manage and co-ordinate internal and external communications including handling all calls of station / regional office in efficient and professional manner. To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the Vice President / Team Managers.
• To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to respective department taking follow-up action where appropriate.
• To act as the link between cargo department and other related QR departments (finance, accounting, marketing, legal & contract, etc.) as as well as external stakeholders.
• To provide administrative support to the department including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute-taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.
• Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.
• To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.
• To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures.
• Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.
• Plan, organise and prioritize tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, and assist with reports.

Qualifications

About you

• Bachelor’s degree in Business Administration or other related discipline
• 3 years of job-related experience in a fast-moving, multi-task environment.
• Proven commercial skills and business acumen.
• Ability to develop a good network within QR.
• Strong decision making and problem solving skills.
• Excellent planning and time management.
• Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
• Excellent spoken and written English language skills
• Ability to work independently, as well as part of a team.

Skills Required

• Problem Solving
• Microsoft Office
• Decision Making