Job Description

As an Airport Security Operations Center Support Manager, you will be responsible for helping us achieve ambition through :-

• Being responsible for the design, development and delivery of the HIA Airport Security Operations Center (ASOC) functions that includes providing the day-to-day command and control of all security related activities, technologies, and coordinating security activities during operational emergencies.
• Leading and monitoring ASOC team of Security Duty Managers, Supervisors and Agents over a 24/7 operation to ensure the highest standards of security outcomes and passenger experience are achieved constantly and consistently.
• Achieving a structured deployment model within the ASOC through constant review and assessment of outcomes and duties in order to ensure operational efficiencies.
• Communicating effectively with internal and external stakeholders who either are deployed in the control room or have an operational interest (i.e MOI, QCAA, Compliance & Audit, Quality Assurance, Systems & Hardware and pass office teams) through formal presentations, meetings and or incident reports in order to ensure that all issues are known and resolved effectively.
• Ensuring that E-permits are processed on a daily basis.
• Doing regular operational audit checks on the CCTV and Access Control Systems.

Qualifications

About you:

• Bachelor’s Degree or Equivalent with minimum 6 years of job related experience
• Understanding of airport and airline operations and their security requirements.
• Excellent communication skills – ability to influence at all levels of the organization.
• Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.

Skills Required

• Communication
• Airport Operations