Job overview and responsibilities
Authors and edits manuals and/or maintenance task cards used to accomplish scheduled and unscheduled maintenance. Manages inbound workflow, prioritizes assignments and tracks projects to production to support the needs of the Technical Operations organization. Authors technical documents in accordance with United Airlines policy. Engages in basic problem solving to ensure technical compliance. Interfaces with Aircraft Maintenance, Maintenance Programs and Engineering providing effective communication to manage workload in accordance with business requirements.
Supports creation of technical documents to perform aircraft maintenance
Incorporates technical document updates driven by aircraft manual revisions, field requests, maintenance program changes and engineering customization
Develops and maintains working relationships with Maintenance Programs, Maintenance Planning, Engineering and Quality Assurance in order to provide workable and compliant data to the Tech Ops organization
Performs audit activities to ensure technical data is up-to-date and aligned across multiple platforms
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Bachelor’s degree in a related technical field
Minimum of 2- 3 years experience of technical writing and utilizing technical document workflows
Knowledge of technical documentation procedures and controls
Ability to work several projects simultaneously and ability to track projects to meet deadlines with minimal supervision.
Must be detail oriented and have excellent written and verbal communication skills
Must be proficient in Microsoft Office
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English and Hindi (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Technical document production in the aviation industry