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Contact Centers
Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more.
Job overview and responsibilities
Responsible for operations administration of call and email support, primarily for Cargo line of business, but may be required to real time manage other work functions as needed. Individual works closely with Cargo and Operational leadership to provide the best service to internal and external customers.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Required
Preferred