The candidate will be responsible for improving our digital experience across all Global markets through insight and for transforming our Club Vistara program. The role requires building and optimizing the member lifecycle and communication journey to drive enrolments in and engagement with Club Vistara membership program. The job involves hands on working with Adobe Suite (Experience Manager, Campaign Manager, Analytics, Target), running SQL queries, analysis of CRM and other related data to inform marketing activities at every step of the customer engagement journey. The purpose of this role is to lead the team to maximise the value we generate from our CRM & Digital activity, by using data to offer increasingly relevant and tailored communications to new or existing members. The ideal candidate will have strong project management and communication skills, analytical aptitude, the ability to solve complex problems, and a willingness to roll up their sleeves to get the job done.
Key Responsibilities
Skills/ Attributes
Work Experience
Qualification
Location
Gurgaon
Note : All Vistara employees are required to be fully vaccinated against COVID-19.