Job Detail

Business Consultant - Rusada Aviation MRO Technologies

Date Posted:Jul 27, 2021

Job Detail

  • Location:
    Boulder, Colorado, United States of America
  • Company:
  • Type:
    Full Time
  • Career Level:
    Experienced Professional
  • Experience:
    Experienced
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Aug 31, 2021

Job Description

We're looking for a Business Consultant to join our North America Client Services team.

This successful applicant will be responsible for implementation of our ENVISION software for aircraft operators and maintenance providers. This is a dynamic position, collaborating with customers and other consultants to solve unique challenges in the aviation space.

The consultant will work with a Project Manager to manage the detailed scope and deliverables during an implementation, while communicating effectively with the client, Rusada colleagues and line management.

The successful applicant will receive a competitive salary along with a performance-based bonus. There are also a number of company perks including private healthcare, travel insurance and flexible working hours.

 

Role Responsibilities

  • Be the initial first point of contact for North American customers, providing advice and support as required
  • Successfully manage and deliver implementations of our ENVISION solution
  • Work with new and existing client IT project team and Subject Matter Experts (SMEs) to manage product, service and implementation strategies
  • Work with customers to fine tune ENVISION implementation to meet customer specific requirements. This includes:
  1. Risk assessment
  2. Generating solution options
  3. Cost considerations
  4. Documenting outcomes
  • Communicate with customers and Rusada staff regarding requirements, status and deliverable dates and costs, utilizing project management constructs in Jira and Confluence
  • Analyze and resolve operational, systems related and/or customer issues
  • Provide technical and business analysis support to customers
  • Propose enhancements of the Rusada products and services and define the service levels to meet customer expectations
  • Participate in continuous improvement efforts in enhancing security, performance and providing increased functionality for company products
  • Periodic travel to customer sites, depending on customer requirements, post Covid19 business practices and other factors

 

Essential Skills

  • Proficiency with Microsoft SQL Server, with demonstrated proficiency in database analysis, query writing, debugging stored procedures and report writing using Report Builder, SSRS or Power BI
  • Experience with Microsoft OS and Office tools and debugging, including Windows, IIS, Office, Teams, Chromium
  • Strong articulate written and verbal communication skills
  • Effective organizational, multi-tasking, and prioritization skills and provide timely and well communicated project status and issue resolution

 

Desirable Skills

Experience in aviation maintenance, engineering, logistics, quality assurance and flight operations disciplines

 

Personal Competencies

  • Ability to work a flexible schedule from a home office and onsite with a customer, which may include shifting priorities and overtime during periods of high volume and when handling time sensitive deadlines
  • Ability to work independently, proactively, innovatively, and creatively while exercising sound business and technical judgment
  • US Citizenship is preferred but not a requirement

 

Qualifications

Bachelor’s Degree preferred in a technical field or equivalent experience in aviation environments, including extensive experience with Maintenance and Engineering (M&E) software

 

Job is expired

Company Overview

Vevey, Vaud, Switzerland

Rusada develops ENVISION - an industry leading MRO and Flight Operations solution. With over 100 customers worldwide and a combined fleet of 2,000 fixed wing and rotary aircraft, ENVISION is used by aircraft operators and MRO's to successfully manage... Read More

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