Job Description

Maximize daily capacity utilization and booking evaluation, plan capacity for flights departing AUH, and co-ordinate ad hoc flight capacity and shipment adjustments as required due to operational changes.

Accountabilities

• Coordinate off-load management and strategic shipment moves, RFS trucking bookings.
• Provide operational feedback to CRM Planning group so adjustments can be made to revenue management system to improve forecasting performance.
• Deliver timely and accurate response to network capacity requests.
• Control daily flight capacity and overbooking profile on beyond AUH flight legs to ensure maximum allocation and utilization of cargo capacity.
• Provide effective evaluation and approval of capacity requests.
• Ensure release of the flight booking list to operations within agreed deadlines.
• Flight level capacity optimization in response to schedule changes and flight cancellations requiring shipment rebooking.
• Day of departure management of network flight capacity to maintain network productivity and service quality.
• Ensure delivery of key customer capacity commitments.
• Maintain high level of relationship and co-ordination with worldwide GSA's.
• Effectively plan and priorities shipments considering nature of goods, higher yields, global key accounts.
• Manage Capacity forecast on the inbound and outbound flights along with overbooking levels.

Education & Experience

• Bachelors Degree preferred.
• Fluent in English.
• Strong written and verbal communication skills.
• Strong organizational and management skills.
• Three years of airline cargo operations management or related experience.
• Sound knowledge in logistics and supply chain management.
• Sound knowledge of customer service and support management.
• Supervision and motivation of employees.

TRAINING and KNOWLEDGE

• Cargo Revenue Management Systems.
• Cargo Reservation Systems.
• Advanced Cargo Skills and Procedures.
• Advanced qualitative analysis skills.
• Knowledge of Airline Cargo Industry Practices.
• Flight Planning and Management Skills.
• Sound knowledge of cargo industry.
• Sound knowledge of IT and automation.

Skills Required

• Cargo
• Management
• Reservations