Job Detail

Cargo Customer Services Agent - Qatar Airways

Date Posted:Nov 13, 2021

Job Detail

  • Location:
    Doha, Doha, Qatar
  • Company:
  • Type:
    Full Time
  • Career Level:
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Class 12 (HSC)
  • Apply Before:
    Nov 16, 2021

Job Description

You will be handling Import and transit documentation, notify consignee of the arrival of freight and collects payment for handling charges. 

  • Responsible for handling email communications, reports and feedback effectively, knowledge in cargo operations and customer service requirements, working practices and other related procedures.
  • Liaises with other departments in terms of service request or handling instruction from customers.
  • Maintain a data base of customers, communication and documents.
  • Evaluates all the supporting documents related to Incoming DG& AVI and Export acceptance.
  • Physical check of each shipment to ensure compliance with IATA/Carrier regulations such as weight/dimension/packing/marking/no. of pieces/nature of goods.
  • Prepares notices for all incoming cargo and IRP for the uncollected shipments.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible


About you:

  • An ideal candidate will have a minimum of High School Qualification (e.g. O level, Year 10, min compulsory education), and 2 years of job-related experience 
  • Minimum of 2 to 3 years’ experience in Air Cargo Handling/Freight Handling 
  • Computer literate 
  • Interpersonal expertise to all levels
  • Excellent communication skills
  • Can work with minimum supervision, unpredictable climatic conditions, shift patterned and long hours as required by operations, intense commitment to confidentiality
  • Render overtime work as instructed by a superior necessary to complete target and team player
  • Adhere to comply with QAS SOP’s


Job is expired

Company Overview

Doha, Doha, Qatar

Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern... Read More

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