Job Description

We are pleased to announce an incredibly exciting opportunity to join our Cargo Sales team in Mumbai, India as Cargo Sales Manager.

Job Accountabilities inclues, but not limited to the following;

• Plan, direct and control all Selling and Marketing Activities of the station and penetrate the Local Market to secure new sources of revenue.
• Meet and/or exceed the set Cargo Revenue Targets.
• Assist RCM in preparing and controlling the Revenue and Cost Budget.
• Prepare a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
• Negotiate short, medium and long term pricing initiatives to mutual benefit which are consistent with the station’s revenue goals and pricing guidelines.
• Direct Sales Visits with Freight Forwarding community in local region.
• Research and report other airline practices and recommend corrective action.
• Evaluate QR’s Market Share, traffic movements to/from the station and other airline practices. Identify areas of concern and instigate remedial action.
• Ensure QR’s participation in Sales Campaigns and Public Events, collecting Sales Leads for circulation to concerned departments and stations. Liaise with Marketing Department to obtain technical assistance.
• Analyze Key Market Data, i.e. CASS, World ACD, Local Airport, etc.
• Weekly Sales Reporting to RCM
• Monthly Sales Reporting to RCM
• To manage customer service data base for station customers.
• To ensure all agent / freight forwarder queries are answered with effective solutions on time.
• Monitor customer complaints for any trends and where appropriate initiate corrective action plan with respective areas responsible.
• Establish the department or teams objectives and priorities to align with and support business objectives.
• Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

• Bachelors Degree or equivalent
• Marketing and Sales experience with leading Airlines.
• Commercial acumen and ability to spot market and industry trends
• Knowledge of cargo operations
• 5 years of relevant job experience is mandatory. 

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Skills Required

• Marketing
• Sales