Job Detail

Customer Service Executive - Vistara

Date Posted:Nov 19, 2021

Job Detail

  • Location:
    Patna, Bihar, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Associate
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Jan 17, 2022

Job Description

To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.

Key Responsibilities

Customer Service & Operations

  • Ensure Vistara operates in a safe and secure environment, by complying with internal and external operating standards and procedures
  • Ensure that Vistara upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management
  • Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction
  • Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification
  • Other duties and projects which may be assigned from time to time

Skills & Attributes

  • Good Communication Skills
  • Willingness to work in shifts
  • Possess an aptitude for customer service

Work Experience

  • Minimum 2-4 years of work experience

Qualification

  • Amadeus knowledge shall be an added advantage
  • Graduate from a recognized university

Location

Patna

 

Company Overview

Gurgaon, Haryana, India

Vistara – TATA SIA Airlines Ltd. - Background and History Vistara is a joint venture of Tata Sons Private Limited and Singapore Airlines Limited (SIA), wherein Tata Sons holds 51% stake in partnership and Singapore Airlines owns 49% stake. T... Read More

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