Job Description

Key Requirement for the Position

Duty Manager Department: Airport Services Reporting to: Airport Manager Supervises: Customer Service Supervisors/ Ramp Supervisors/ Cargo Staff Job Scope: Designation may vary as per the volume of operations at the stations. Responsible to handle the entire station airport services operations, as second in command, at the respective airport. Depending on the volume of operations, duty manager or Asst. APM shall hold the same responsibilities as Deputy APM. Follow up day to day administration functions, performance and discipline at the stations.

Job Description

1.Preparation of effective procedures covering all activities before aircraft arrival, during turn round and after departure covering ticketing, check-in, assembly and departure control, documentation clearance, unloading, loading, cleaning, transportation, crew liaison, communication, etc.

• Ensure all procedures are adhered to and that person property and equipment are protected from all hazards.
• Plan, Organize and control the company work with the cooperation and under the guidance of Airport Manager. Monitor work schedules to accommodate expected operation. Monitor economical and effective deployment of resources.
• Responsible to ensure that all operational records/ documentation used/ required of station ground operations is managed and controlled in accordance with Go Airlines standards.
• Draft and issue local instructions/ and disciplinary action covering airport services/ cargo staff.
• Ensure that equipment, vehicles and accommodation are maintained and kept serviceable and correctly used at all times.
• Build and maintain an efficient operation team and seek to gain and retain the cooperation of the individual.
• Help, select, motivate, organize, encourage, train and control the work force.9. Interview and appraise staff and reprimand when necessary.
• Attend to welfare and discipline in order that people will bring an orderly methods to their work and avoid allowing personal problem to intrude.
• Monitor and control the staff overtime/ attendance.
• Responsible for exercising due diligence towards Health & Safety of self & others in the organization as well as environmental protection issues.
• Responsible for Safety, Security of the function / Task performed.
• Responsible for reporting to his superiors' occurrences, events, violations and acts that may affect safety, security and company reputation.
• Deputise Airport Manager’s administration and/ or operational function/ responsibilities as and when required.

Skills Required

• Airport Operations
• Cargo