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Duty Manager - Air India

Date Posted:Jul 19, 2022

Job Detail

  • Location:
    Multiple, Multiple, India
  • Company:
    Air India
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Nov 11, 2022
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Job Description

Responsible for providing effective and efficient services to Air India passengers by owning end-to-end Ground Handling operations at Airports.

Key Responsibilities

  • Work closely with Ground Handling Agency (GHA) and all other teams at the airport to ensure on-time Performance targets
  • Provide support to staff in case of IRROPs and ensure guests are provided with full support during any disruption.
  • Effective management of available resources at the airport to ensure smooth day-to-day operations.
  • Render all possible assistance to GHA and other departments to resolve all sorts of customer grievances.
  • Contingency Handling Preparedness
  • Monitor and evaluate GHA SLAs parameters through various internal and external reviews and raise deficiency reports.
  • Knowledge of IOSA standard manual is preferred.

Skills & Attributes

  • Self-starter and should be able to drive multiple initiatives at Airport
  • Should possess organizational & time management skills
  • Excellent written and oral communication skills
  • Should be digital savvy and comfortable with all modern work management tools.

Work Experience

  • 5-12 years of work experience in Business operations/Customer facing role preferably in the Aviation industry.

Qualification

  • Graduate from a recognized university, MBA will be preferred.

Skills Required

Job is expired

Company Overview

Air India
New Delhi, Delhi, India
0 Current Jobs Openings

AIR INDIA ....Truly Indian... AIR INDIA LIMITED is India’s national airline providing domestic and international air transport services for both passengers and cargo. Air India pioneered the country’s aviation sector and its history is synonymous wit... Read More

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