Job Description

Supporting the NOC Duty Manager; and, managing, monitoring and controlling the daily network operations in the company’s Network Operational Control (NOC) according to published company procedures.

Reporting Lines

Direct Reports To:            Senior Network Control Manager

Key Responsibilities

Functional

Operational

• _The NOC Officer is responsible to coordinate with Flight Dispatchers, Crew Controllers, Maintenance _Controllers and Ground Ops to ensure regulatory and technical issues are well coordinated and clearly disseminated to the Duty NOC Manager and Senior Network Control Manager.
• _Continually monitor and take proactive actions to avoid or minimize disruptions to flight schedules during DOPS , window + 72Hrs.
• _Ensure a safe and secure operation.
• _Coordination of the daily flying operation
• Monitor Airports, Weather and availability of aircraft and crew
• Maintain continual and open communications with GOPS/Station reps
• Maintain AIMS up to date on actual data’s including the amount of delays & reason if any
• Communicate with Flight Watch any details that may impact the running flight schedule
• Consult with MCC regarding fleet limitations and planned maintenance events prior to tail allocation
• Clear communication channel with Crewing Officers regarding any changes to duty times through operational disruption;
• Prepare a daily handover, maintain daily operations log
• _Communication and disruption management – under direction of NOC Duty Manager
• _Compliance and emergency response- assist as directed by the NOC Duty Manager
• _Ensure compliance with all applicable business and industry specific regulations and legislative requirements, as prescribed in the NOC (OCCM) and Operational Manuals
• _Reporting and project management
• _Undertake other tasks assigned by Senior Network Control Manager

Job Requirements

• Licenses and Certifications
• Professional Experience Specific Field
• _Minimum 03 Years of relevant working experienced

• _Experience in a Airline Ops System (AIMS);
• _Knowledge of Crewing and Aircraft Scheduling
• _Knowledge of GACAR Regulations Part 119 and 121
• _Knowledge of Flight Planning requirements is essential
• _Knowledge of Aircraft Maintenance Schedule is an advantage
• _Knowledge of Ground Operations is an advantage
• _Solid experience in an operational role within a medium size or Low-Cost Carrier (LCC) airline;
• _Knowledge and experience in the requirements of industry and regulatory compliance matters.
• _Well-developed problem-solving capability.
• _Extremely well organized.
• _Remains calm and focused under pressure.
• _A strong communicator.
• _Ability to work as part of a team.
• _Strong analytical capability.
• _When dealing with disruption, ability to factor passenger welfare into decision making process.
  • Performance Measurement Indicators (if applicable/ KPIs may change over the years )
  • KPIs Description
  • Timely reporting (Number of reports delivered on time / Total number of submitted reports) x 100
  • Quality Compliance Number of errors / total number of documents

                Core Competencies

                Responsibility    Team Work

                Trustworthiness              

                Communication               

                Results Focus    

                Organizationally Aware

                Commitment    

                Customer Focus              

                Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business requirements. Thus the job holder is expected to perform any relevant tasks/duties as requested by his/her line manager.

Skills Required

• Analytical
• KPI