Job Description

The successful candidate shall establish team goals by evaluating, identifying & understanding the business strategy and technical trends as well. He/she shall accomplish the team results/performance by communicating job expectations, planning, monitoring, coaching and leading the team in the right direction.

Responsibilities:

• Hold the full responsibility to leadPLM Data Analytics team in right direction to achieve the success
• Manage and lead the team on day to day operational basis and drive continuous process improvement
• Lead the team using a performance management and development process with the right training program
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it’s required
• Work with Human Resources Team to interview and recruit right team based on the business need
• Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures
• Develop the team to take the delegation and empower them to take responsibility for their jobs and goals
• Consciously create a workplace culture that is consistent with the overall organization's goal and objectives
• Manage work timing schedules, job rotation and vacations of the team
• Maintain transparent and appropriate communication with the team
• Responsible to take business decisions in accordance with organization policies and procedures
• Responsible for overall budget management
• Experience in designing, integrating and managing IT solutions in Engineering & PLM domain
• Ability to quickly comprehend the functions and capabilities of new applications/Projects transition to operations etc
• Ability to provide solutions, determine overall design direction and provide recommendations for complex issues
• Awareness of the role of Information Management plays in enabling the business objectives to be met
• Act as operational focal point of agile & operations teams (ensure topics raised are taken and perform the follow up)
• Perform operations review meetings (incidents, problems, requests, changes, action follow-up)
• Manage escalations and participate actively in escalation calls (PGGI, EWACS)
• Act as intercultural “bridge” between Europe and India
• Responsible to maintain the agreed SLA/OLAs
• Managing co-ordination of the partners and working groups engaged globally in projects
• Manage global communications and alignment with widely spread global stakeholders
• Take the accountability of developing and maintaining a detailed project plan
• Strong passion for technology, modern platform mind-set and solving customer problems

Qualification & Experience:

Graduate/Post Graduate with 10+ years of experience in developing, delivering & managing operations of Engineering & PLM software applications

Expert level:

• Leadership skills & Project Management
• Experience in setting-up & managing operations teams (Service Design, Transition, Operation & CSI)
• Business / affairs Management
• Ability to engage and motivate people
• Experience in building new teams, experience in defining the road maps in Engineering & PLM Digital Capabilities domain

Intermediate level:

• Service Delivery Management of Engineering & PLM applications
• Knowledge on landscape of Engineering & PLM applications in Airbus.

Others:

• Knowledge of Aerospace domain, especially in managing operations of Engineering & PLM digital applications in Products like PLM Activity Automation, PLM Product Data Exposure & DMU Services
• Knowledge in any programming language like Java, DotNet and related frameworks, SQL & Web Server technologies
• Knowledge in CI/CD & Data storage technologies
• Knowledge on Agile/ SAFe principle, managing Engineering/PLM applications development and Services teams
• ITIL, PMP certification is highly desirable
• Quality management System awareness is desirable
• Capability to understand and deliver new business and customer requirements in the Digital domain
• Ability to shift between domains and multi-skills experience is highly desirable.
• Professional Networking skills
• Basic French & German knowledge is desirable
• Willingness to travel for long & short term to Europe
• Master Degree or certification in topics of the digital domain is desirable

Success Metrics:

Success will be measured in a variety of areas, including but not limited to

• Agile mind-set, collaborative way of working, quick reaction in case of operational issues, SLA fulfillment & service availability
• Consistently ensure the on-time delivery and quality of the projects
• Bring innovative cost effective solutions
• Achieve the customer satisfaction

Skills Required

• Data Analytics
• Project Management
• Team Leadership
• Navigate PLM Systems