The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
Your Duties
Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
Tagging luggage and carry on inspection, referred to Teams & Conditions.
Boarding guest to the aircraft.
Deplaning guest form the aircraft.
Providing assistance to guest if any special need: wheelchair, NTL, etc.
Handle documents: GD, crew sign, collecting departure and arrival immigration card.
Asking 7 mandatory security questions to all passenger that check-in their luggage.
Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
Your Traits
Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located
Possess good interpersonal and communication skills
Able to work on shift.
We started off in 2001 as just an airline, but we are now something much, much more. Our products and services make it easier, cheaper and more convenient for people to visit places and shop for their travel and lifestyle needs.Our businesses now inc... Read More
