Job Detail

HEEDS Application Support Engineer - SIEMENS

Date Posted:Nov 15, 2021

Job Detail

  • Location:
    Bangalore, Karnataka, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Experienced Professional
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Jan 15, 2022

Job Description

Job Description

Position Overview 

 

This position is for a Senior Application Support Engineer within the technical support team for the HEEDS Global Portfolio Development (PFD) group. This position requires an engineer to work very closely with the global sales, PfD, pre-sales, and post-sales teams within Siemens Digital Industries, and its broad customer-base for its multi-disciplinary design exploration software HEEDS. The primary objective of this position is to support the growing expansion of design space exploration software in the CAE industry and to ensure rapid growth of the HEEDS design space exploration solution. The position assists revenue generation of the Siemens design space exploration solutions, involves execution and demonstration of design space exploration projects, works closely with research and development, supports distribution channels, trains and educates, and helps to ensure quality assurance in the HEEDS MDO product.

 

The person must be dynamic, quick-learning, willing to travel.  Revenue growth and customer support and satisfaction are the top priorities of this role.  Aptitude, successful completion of tasks (on time), will be the ultimate measurements for the position.

 

This position reports directly to the Application Support Engineering Senior Manager, Nate Chase, within the Global HEEDS PFD Team.  The location for this position is based in Bangalore, India.

 

Responsibilities 

 

Primary responsibilities include:

 

Training and educating on design exploration methodologies, tool usage, and custom applications to clients, distributors, and prospects

Interfacing to HEEDS MDO prospects and customers – supporting the demonstration of HEEDS through multiple stages of the sales process: initial pre-sales engagements, proof-of-concept and project demonstrations, sales closure, post-sales support, training, and account growth and cultivation

Pre‐sales support – helping to scope and deliver solutions to clients and prospects which demonstrate the value of design exploration to the organization

Post‐sales support– supporting customer and internal challenges and questions, along with raising customer awareness, to ensure successful utilization of HEEDS.

Design space exploration projects ‐ development and execution of engineering projects using HEEDS and various CAE tools

Research and Development assistance for optimization applications for emerging market segments

Support of Distributor (reseller channels) – pre- and post-sales development

Support of local Siemens sale personnel – sales, pre, and post-sales development

HEEDS quality assurance – link between customer/user and product development to ensure product is at the highest level and reflective of customer needs before product release

Development of technical marketing content (presentations, videos, case studies, training material)

Required Knowledge/Skills, Education, and Experience

 

Requirements include:

 

Superb communication skills (verbal and written), as the role requires daily customer and internal interaction; someone who is outgoing, pleasant, and enjoys helping customers

An adaptive individual with a positive attitude and strong aptitude with the ability to multi-task and be pro-active. HEEDS has an active and diverse customer base and sales channel. The ability to seamlessly transition between tasks and concepts

Motivated to learn, can quickly pick-up and demonstrate new ideas and concepts, possessing a strong retention capability

Self-driven individual that has a demonstrated history of success in diverse, fast paced environment

Experience in technical sales within the CAE software market

Experience with programming and API usage for commercial CAE tools

5+ years of commercial CAE experience with commercial CFD, FEA, and/or MBD tools

A BS in Mechanical Engineering, Aerospace Engineering, or equivalent

Travel availability and flexibility

Preferred Knowledge/Skills, Education, and Experience

 

Past experience with:

 

Design optimization methodology and tools

ANSYS Fluent, ANSYS CFX, and/or STAR-CCM+

Abaqus, ANSYS Mechanical, LS-DYNA, Nastran, and/or nCODE

ANSA, HyperMesh, and/or Simcenter 3D

Adams, Amesim, VI-Grade, Virtual.Lab

Post-graduate degrees or equivalent experience

 

Skills Required

Company Overview

Grafing bei Munchen, Munich, Germany

Siemens is a technology company focused on industry, infrastructure, mobility, and healthcare. Creating technologies for more resource-efficient factories and resilient supply chains to smarter buildings and grids, to cleaner, comfortable transportat... Read More

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