The Job Opportunity
The Helpdesk Operator will respond to the requests directed to the Helpdesk. Monitor and control the daily operations of the building and to record any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned preventive maintenance. Delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards.
Key accountabilities
What we are looking for in our candidates:
Specific requirements
Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.Providing public serv... Read More
