Job Detail

Lost and Found Agent - Jazeera Airways

Date Posted:Aug 16, 2021

Job Detail

  • Location:
    al-Kuwayt, al-Kuwayt, Kuwait
  • Company:
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Oct 15, 2021

Job Description


We are looking for an experienced Lost and Found Agent that will ensure all lost baggage handling activities are carried out safely, securely, on-time and to the required Company’s standards to join our Ground Operations Team.

Responsibilities and Duties:

  • Coordinate lost and found issues with the stations.
  • Ensure all lost and found files updated.
  • Follow up with lost baggage issues.
  • Prepare monthly Lost and Found report.
  • Answer all telephone calls with proper telephone etiquette.
  • Preparing monthly roster for KWIGO team.
  • Coordinate with customer service department for all cases.
  • Cross check open files and follow up with passengers.
  • Coordinate with customer service department for compensations.
  • Preparing statistics for KWI DGCA on daily basis.
  • Update left behind baggage report on daily basis.
  • Ensure closure of all customer complaints.


Requirements and Qualifications:

  • Minimum Bachelors Degree
  • Excellent verbal and written Communication in English
  • Minimum 5 years’ work experience in related field
  • Previous work experience working in Lost and Found
  • Excellent knowledge of the baggage handling
  • Excellent understanding of customer services, customer care and customer needs

Job is expired

Company Overview

al-Farwaniyah, al-Farwaniyah, Kuwait

Jazeera Airways made headlines in 2004 for being the first privately owned airline in the Middle East. Our Kuwait based airline started its flight operations across the Middle East in 2005 and we have since then expanded our reach to a total of 30 ex... Read More

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