Job Detail

Manager Customs & Compliance- Air / Sea Logistics - Kuehne+Nagel

Date Posted:Jun 07, 2021

Job Detail

  • Location:
    Chennai, Tamil Nadu, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    7 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jun 20, 2021

Job Description

Your Responsibilities

  • Function as face of brokerage to customs, vendor and customers
  • Ensure No Escalation from Key Customer   
  • Optimize Productivity of Outsourced broker
  • Monitor KPI of  Broker based on the KPIs agreed with customers 
  • Attain Profitability by creating and evaluating Cost control techniques
  • Negotiation of rates for new customers and  special projects & ensuring strict Vendor Management 
  • Ensure efficient management of SOP’s, KPI’s & Standard Metrics through periodic trainings & reviews
  • Regular performance reviews with Brokers
  • Review Data quality report
  • Work with Business Units on current & potential business
  • Visit top revenue generator customers and gain confidence.
  • Drive & Support brokerage to further enhance business development
  • Support Sales with competitive rates for new Customers as well as RFQs
  • Regular Customer Visits with the Sales Team
  • Manage Customer Complaints
  • Adopt techniques such as Root Cause Analysis / Corrective Action Pursuance
  • Ensure compliance
  • Handle escalation
  • Manage contracts within KN guidelines

Your Skills and Experiences

  • 7 to 8yrs experience 
  • Mandatory adherence to the KN Communication Protocol 

Good Reasons to Join

Our global logistics network , cutting edge IT systems, in house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have places us at the forefront of our industry, and positioned us to continuing increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop, to grow and perform to their fullest potential within global work environment

About Kuehne + Nagel

With over 78,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.


Madhumitha Ravi

[email protected]

Skills Required

Job is expired

Company Overview

Bangalore, Karnataka, India

With over 78,000 employees at 1,400 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies. Its strong market position lies sea logistics, air logistics, road logistics and contract logistics with a... Read More

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