Job Description

NOC Planner supports the Line Manager in all aspects of pre-flight operations and daily flight operations to ensure schedule integrity, and provides key disruption management inputs to the NOC team.

Reporting Lines

Direct Reports To:   Senior Network Control Manager

Supervising Other: 

Key Responsibilities

Functional

N/A

Operational

• _Continually monitor and take proactive actions to avoid or minimize disruptions to flight schedules within the NOC operations window:
• _Ensure a safe and secure operation.
• _Responsible to provide and implement solutions to deliver brand continuity and protection, while promoting the most advantageous economic outcome.
• _Manage and validate assign aircraft tail to the schedule routes i.e aircraft profile vs routes
• _Incorporate the Monthly Aircraft schedule Maintenance to AIMS , but not limited to Daily, Weekly MX schedule.
• _Assess and provide feedback on Aircraft Availability for Charter/ADHOC , additional flight request
• _Coordinate between Commercial NWS and Flt Ops CSP on schedule adjustment requirement
• _Coordinate between Commercial NWS and Flt Ops CSP for Charter/ADHOC, Additional flights * crewing availability
• _Manage and ensure all Overfly permits, Civil Aviation and Fleet station approval in placed.
• _Manage and publish the Daily Aircraft Rotation for next day.
• _Participate in collaborative decision-making processes with all internal and external stakeholders.
• _Ensure compliance with all applicable business and industry specific regulations, and legislative requirements, as prescribed in the NOC (OCCM) and Operations Manuals.
• _Monitor and recommend plans to recover irregular operations efficiently with the most favorable outcome, taking into consideration economic, brand value and operational efficiency.
• _Proactively monitor and analyzes all available information to pre-empt and minimize or avoid operational disruptions
• _Providing Monthly report Commercial Published Schedule VS Actual Operated
• People Management

N/A

Stakeholder Management

Key Internal Stakeholders       Key External Stakeholders

All flynas                Airport security

                GACA

Required Qualifications

Academic Qualifications and Professional Experience

• 4-7 years
• Licenses and Certifications

Job Requirements

Professional Experience Specific Field

• _Minimum 03 Years of relevant working experienced
• _Experience in an Airline Ops System (AIMS).
• _Knowledge of Crewing and Aircraft Scheduling
• _Knowledge of Aircraft Maintenance Schedule is an advantage
• _Knowledge and experience in the requirements of industry and regulatory compliance matters.
• _Well-developed problem-solving capability.
• _Extremely well organized.
• _Remains calm and focused under pressure.
• _A strong communicator.
• _Ability to work as part of a team.
• _Strong analytical capability.
• _When dealing with disruption, ability to factor passenger welfare into decision making process.
• Performance Measurement Indicators (if applicable/ KPIs may change over the years )

KPIs        Description

Timely reporting      (Number of reports delivered on time / Total number of submitted reports) x 100

Quality Compliance Number of errors / total number of documents

Operational

_The NOC Officer is responsible to coordinate with Flight Dispatchers, Crew Controllers, Maintenance _Controllers and Ground Ops to ensure regulatory and technical issues are well coordinated and clearly disseminated to the Duty NOC Manager and Senior Network Control Manager.

• _Continually monitor and take proactive actions to avoid or minimize disruptions to flight schedules during DOPS , window + 72Hrs.
• _Ensure a safe and secure operation.
• _Coordination of the daily flying operation
• Monitor Airports, Weather and availability of aircraft and crew
• Maintain continual and open communications with GOPS/Station reps
• Maintain AIMS up to date on actual data’s including the amount of delays & reason if any
• Communicate with Flight Watch any details that may impact the running flight schedule
• Consult with MCC regarding fleet limitations and planned maintenance events prior to tail allocation
• Clear communication channel with Crewing Officers regarding any changes to duty times through operational disruption;
• Prepare a daily handover, maintain daily operations log
• _Communication and disruption management – under direction of NOC Duty Manager
• _Compliance and emergency response- assist as directed by the NOC Duty Manager
• _Ensure compliance with all applicable business and industry specific regulations and legislative requirements, as prescribed in the NOC (OCCM) and Operational Manuals
• _Reporting and project management
• _Undertake other tasks assigned by Senior Network Control Manager

Professional Experience Specific Field

_Minimum 03 Years of relevant working experienced

• _Experience in an Airline Ops System (AIMS).
• _Knowledge of Crewing and Aircraft Scheduling
• _Knowledge of Aircraft Maintenance Schedule is an advantage
• _Knowledge and experience in the requirements of industry and regulatory compliance matters.
• _Well-developed problem-solving capability.
• _Extremely well organized.
• _Remains calm and focused under pressure.
• _A strong communicator.
• _Ability to work as part of a team.
• _Strong analytical capability.

_When dealing with disruption, ability to factor passenger welfare into decision making process.

Performance Measurement Indicators (if applicable/ KPIs may change over the years )

KPIs        Description

Timely reporting      (Number of reports delivered on time / Total number of submitted reports) x 100

Quality Compliance Number of errors / total number of documents

Core Competencies

Responsibility         Team Work

Trustworthiness     

Communication      

Results Focus         

Organizationally Aware         

Commitment           

Customer Focus     

Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business requirements. Thus the job holder is expected to perform any relevant tasks/duties as requested by his/her line manager.

Skills Required

• Planning