Job Description

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

ABOUT THE ROLE

The Operations Controller reports to Operations Manager and ensures that the entire process meets customer’s and internal requirements and is completed in an organized, efficient and safe manner.

• Process daily operation tasks according to applicable work procedures.
• Follow up with suppliers to ensure services are confirmed and delivered correctly.
• Monitor services on timeline and get confirmations quickly.
• Monitor flights on timeline and solve any issue immediately to avoid possible delay.
• Assist operators in trip planning and feasibility checks.
• Help operators to optimize their flights.
• Work hand-in-hand with other teams in Jetex to deliver the required service efficiently.
• Ensure Jetex quality of service is always maintained.
• Communicate with employees and management in a clear and concise manner
• Other tasks in line with job scope as instructed by the Reporting Manager.

REQUIREMENTS

EXPERIENCE

• At least 3 years’ experience in flight support services or any aviation related field.

SPECIFIC / TECHNICAL SKILLS

• Fluent in English (speaking + writing)
• Additional languages will be considered an asset
• Proficient in computer skills (word, excel, power point etc.)
• Well-versed in IT Skills
• Passionate about delivering excellence, detailed, customer focused and results oriented.

Skills Required

• Communication
• Flight Operations