Job Detail

Senior Executive(Customer Service) - cargo-partner

Date Posted:May 15, 2022

Job Detail

  • Location:
    Chennai, Tamil Nadu, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    6 Year
  • Gender:
    No Preference
  • Degree:
    Graduate
  • Apply Before:
    Jul 15, 2022

Job Description

  • Dynamic leadership with energetic team
  • Competitive salary package
  • Attractive incentive rewards
  • Professional development
  • Exciting opportunities for career growth
  • Maximum health insurance coverage

JD

  • Commercial responsibility within his/her area towards the head of the department
  • Handling of business cases in the area of air cargo import/export shipments and delivering of shipments
  • Organization of cargo routings through other Hubs and distribution to branch offices
  • Creates SOP’s (Standard Operating Procedures)
  • Pricing and calculation; makes offers to customers and partners
  • Accepts offers and optimizes the organization of transport
  • Price negotiations with airlines and General Sales Agents (GSA)
  • Selection of service provider
  • Responsible for position results of shipments
  • Compiles and/or control the monthly bordero report for his/her team
  • Monitors the completion of procedures for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
  • Keeps contact with agents
  • Development of new lanes
  • Trouble Shooting - adjusts complaints and handles claims together with legal department
  • Issues obligatory instructions, directives and information in his/her field of responsibility and monitors compliance and performance
  • Optimizes the service-level
  • Arranges the training of the teammates and trainees
  • Knowledge of the standard operation procedures and systems like AS 400, S.P.O.T.
  • Knowledge of loadability in aircraft and of ULD (Unit Load Device)

Experience & Qualification

  • Graduate in any discipline
  • At least 6-8 years in Air Cargo

Skill Set

  • Computer basic knowledge, MS Office
  • English language
  • Team Player

Skills Required

Job is expired

Company Overview

Fischamend, Lower Austria, Austria

cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. With over a third of a century’s expertise in information technology and supply chai... Read More

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