Job Description

Senior Manager - Cabin Crew

Educational Qualifications

• Bachelor degree ion any discipline with 12 years of relevant experience in Aviation industry preferably in airline service.
• Master Degree in the related discipline will be advantage

Skills/Knowledge

• Proficiency in English (Spoken & Written)
• Proficiency in MS Office
• Must have sound knowledge of Flight duty time limitation calculation

Experience Required

• As mentioned in the qualification area

Job Description

• 
  Be aware and where necessary intervene on all major issues relating to individuals within the department
• Ensure that the standards, policies and procedures of the department are followed
• Maintain fairness and discipline with regards to punctuality, cabin safety, reporting sick, absenteeism and grooming of flight attendants.
• Monitor cabin crew general welfare and to implement necessary strategies to motivate and increase productivity in coordination with the training section.
• Constantly monitor the records, leave plans, roster and administrative procedures.
• Ensures all cabin crew are informed and updated in respect of new policies and procedures
• Liaise closely with crew scheduler with regards to the cabin crew roster and submit staff occurrence report to MCPC on a weekly basis.
• Coordinate with HRBP/ Administration and other relevant department regarding crew accommodation, inspection and relocation when required.
• Coordinate closely with Manager SEP with regards to training needs.
• Ensure cabin crew grooming and carry out spot check inspection on flights through grooming supervisor.
• Make necessary recommendations for improvement to in-flight standards and cabin safety
• Trigger/ Coordinate the development, amendment and revision of the OM-E (Cabin Safety Manual)
• Liaise with HRBP to ensure the availability of adequate manpower to match operational requirements
• Hold responsible for overall directions, coordination and evaluation of the Planning Administration and welfare sections
• Report to SVP-SD or his deputy any major deviation to Company policies, regulation and or safety practices
• Review “appeal” from cabin crew in accordance with the laid down process.
• Attend various company meetings, as required.
• Chair the cabin crew disciplinary evaluation board or his nominee.
• Review and accept Cabin Operation capital, manpower and operation budget before submitting to SVP-SD.
• Assume any additional responsibilities as may be assigned from time to time by SVP-SD.

Skills Required

• Aviation
• Microsoft Office