Service Assurance Officer - Air India

Date Posted:Dec 22, 2022

Job Detail

Location:

Multiple, Multiple, India
Company:

Air India
Type:

Full Time
Career Level:

Entry Level
Experience:

Fresh
Gender:

No Preference
Degree:

Graduate
Apply Before:

Mar 31, 2023

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Job Description

Service Assurance

Location: Pan India

Job Overview
Responsible for providing effective and efficient assistance to Air India passengers within Airport Premises.

Key Responsibilities

Advocate the theme to “Celebrate every travel” at respective airport location.
Develop an understanding of customer expectations and execute customer delight initiatives.
Contribute to and spearhead in making every travel memorable for the passengers.
Envision and innovate new avenues and ways to delight customers.
Provide customer service and support & resolving issues in a polite & prompt manner.
Work closely with ground handling agency to ensure customer satisfaction at every touchpoint.

Skills & Attributes

An attitude and acumen for customer centricity and going beyond customers’ expectations.
An affable, humble, and amiable nature.
Good communication skills.
Should be empathetic and passionate about customer satisfaction.

Work Experience

0-3 years of work experience in customer facing role preferably in the Bank/Aviation industry.

Qualification

Graduate from a recognized university.

Skills Required

Communication

Job is expired

Company Overview

Air India

New Delhi, Delhi, India

0 Current Jobs Openings

AIR INDIA ....Truly Indian... AIR INDIA LIMITED is India’s national airline providing domestic and international air transport services for both passengers and cargo. Air India pioneered the country’s aviation sector and its history is synonymous wit... Read More

Job Detail

Service Assurance Officer - Air India

Job Detail

Job Description

Skills Required

Company Overview

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