Accountable for in-region delivery of Services including fleet availability, flawless entry into service and resolution of complex customer issues. Operating in a shared-service model, the Services Manager will integrate Service Line and Engine Team deliverables to satisfy our customer commitments.
Reporting to the VP Services, tasks will be prioritised in order of safety, contract commitment, availability assurance and finally, segmentation principles. The Service Manager will lead regional Service Officers and ASTs to ensure that all Services processes are being performed to specification. The role will be customer facing but not primarily customer aligned.
At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.
We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying.
Key Accountabilities:
Qualifications: