Job Detail

Sr. Executive - Loyalty Partnerships - Vistara

Date Posted:Aug 06, 2021

Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time
  • Career Level:
    Mid-Senior level
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Sep 30, 2021

Job Description

Sr. Executive - Loyalty Partnerships
Date: 04-Aug-2021

Location: IN

Company: TATA SIA Airlines Limited

Job Overview
The role involves liaising with internal teams for partner’s billing and technical setup or enhancements. Also, handling and closing CV members concerns or query regarding partnership or its benefits

Key Responsibilities
Assist in partnership agreements at the direction of the reporting manager
Responsible for technical setup/ enhancements of Loyalty partnerships in the LMS system
Liaise with internal teams related to billing, technology setup and member servicing with respect to partner issues
Drive problem resolution with internal resources as well as the partner to ensure programs offered are serviced according to standards and potential risks are mitigated
Assisting in monthly marketing plan for loyalty partnerships
Resolve any issues related to customer and customer experience for the Loyalty partnerships
Timely closure of all monthly financials billing for loyalty partners
Ability to manage time and schedules with multiple stakeholders and cross-functional teams to meet deadlines
Skills & Attributes
Should be hands on with Loyalty Management System systems and tools from a user perspective and a quick learner
Should have worked on IT and systems implementation in CRM platforms related to partnerships
Basic understanding of Loyalty Management systems, Data file exchange, accruals, system integrations (API, SFTP)
Expert in Advance Excel and Functions such as V Lookup, H Lookup, Index Match, Pivot Table, Import Range, and Query Function
Work Experience
Minimum 2-4 years of work experience
Graduate from a recognized university

Job is expired

Company Overview

Gurgaon, Haryana, India

Vistara – TATA SIA Airlines Ltd. - Background and History Vistara is a joint venture of Tata Sons Private Limited and Singapore Airlines Limited (SIA), wherein Tata Sons holds 51% stake in partnership and Singapore Airlines owns 49% stake. T... Read More

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