Job Description

The purpose of the role is to carryout preventative, corrective and breakdown maintenance on medium and low voltage power distribution related systems and assets individually or as part of a technical team, within a designated area whilst ensuring minimal disruption to the operations.

This role is a subject to contract award and further details will be disclosed at a later stage.

Serco has a profound understanding of the region, having been operating in the Middle East since 1947 (for more than seven decades), where it harnesses international expertise, delivered on a local level.

Key accountabilities

• Ability to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at work.
• Any other work as assigned by the electrical supervisor/duty engineer to achieve the purpose.
• Able to read interpret and describe the functionality of electrical drawings (circuit and wiring diagrams/schematic and layout drawings) irrespective of manufacturer.
• Able to correctly setup and use electrical test equipment and interpret the test results to include;
• Digital Multi meter
• Low Resistance Ohmmeter
• Insulation Resistance Tester
• Earth Leakage Circuit Breaker Tester
• Earth Fault Loop Resistance Tester

• Knowledge in the use & interpretation of Local and International Electrical Standards and Regulations.
• Ability to raise & complete PMS fault report sheets, daily utilization reports, and CMMS work orders.
• Ability to adopt a logical or methodical approach to troubleshooting & fault finding on PD MV/LV systems.
• Acts a role model for tradesman and helpers and leads the team by example with consistent attention to detail and quality by demonstrating a "get it right first time every time" attitude to the job.

Assets Exposure

(Direct) Major assets below, but not limited to;

• Ring Main Units
• MV/LV Transformers
• MV/LV Switchgears
• Main and Sub Distribution boards
• MV & LV Cable Networks
• MV/LV Protection Systems
• Uninterruptible Power supplies

Asset Maintenance Experience (Hands-on)

For listed Assets, in the capacity as a lead person;

• Periodic Preventive Maintenance
• Breakdown Trouble Shooting
• Inspections
• Condition Assessment
• Condition Based Maintenance
• Corrective Maintenance
• Configuration and Modifications

Tasks’ Experience (Hands-on)        

Tasks such as, but not limited to;

• Ring Main Unit Functional tests, Replacement of fuses, inspection and maintenance of internal components.
• MV/LV Transformer functional tests and inspection and maintenance of internal components.
• Intrusive & non-intrusive maintenance on MV/LV switchgears
• Earth Testing Programs
• Thermal image surveys

What we are looking for in our candidates:

• Customer Service – See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
• Solves Problems - Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
• Communicates Effectively - Clearly and concisely conveys information and ideas that engage others.
• Judgement and Decision Making – Quickly recognizes and gets to grips with increasingly complex scenarios.  Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
• Drive for Results - Is motivated to deliver results through leading large and diverse teams across functions or business units. Shows drive to make a difference across teams, community and nationally.
• Makes Decisions - Identifies and understands issues, problems and opportunities and takes action that is consistent with available facts, constraints and probable consequences.
• Supports Difference - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.
• Lives Serco values – Trust, Care, Innovation and Innovation.

Specific requirements

• Must have Industrial Training Institute Diploma (3-year duration) in Electrical Maintenance or equivalent (post high school).
• Should have IOSH Working Safely Certificate or equivalent.
• Holding of valid UAE driving license is desirable.                                       
• Must have minimum six (6) years' experience within Power Distribution related environment or similar.
• Should be fluent in written and spoken English and have ability to communicate with staff, stakeholders and customers in oral and written English.
• Should have working knowledge in Ms Office (Word / Excel / PowerPoint, Outlook) etc.
• Ability to perform safely and correctly the following on Medium Voltage (MV) & Low voltage (LV) equipment and systems;            
• Electrical Isolations and LOTO
• Planned preventative maintenance (PM) routines
• Corrective maintenance (CM)
• Breakdown maintenance (BD)

To include;

• Transformers
• Ring Main Units
• Main Distribution Panels and Boards
• Final Distribution Boards and Final circuits
• Electro-mechanical control panels and starters
• Uninterruptible Power Supplies
• Lighting Control Panels and circuits
• All final circuit accessories and cabling
• All distribution circuit accessories and cablings

Skills Required

• Customer Service
• Decision Making