Job Description

To carry out activities related to the assigned airside areas on shift, ensuring safe on time quality service delivery to customer airlines, in line with dnata's standards & procedures.

 Job Outline:

Generic Accountabilities:

• Applies departmental policies, processes, procedures in day-to-day operations adapting to any changes in the established standards and procedures.
• Implements day-to-day operations assigned and ensures compliance with the established standards and procedures
• Ensures that all equipment and devices are used and cared for appropriately and escalate/forward for maintenance/repair as required.
• Escalates issues to the Supervisor to ensure that the proper corrective measures are followed up on.
• Assists in manual handling activities when required.
• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
• Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
• Maintains appropriate records and documentation for the shift in the assigned area.

Qualifications & Experience

• Qualification: High School with a Certificate ( 12 years of schooling) OR Diploma
• High School with a certificate: 2-4 years of experience in in ground handling
• Diploma degree: 0-2 years of experience in ground handling

Knowledge and Skills:

• UAE Driving Licence in order to gain ADP to operate equipment
• Proficient knowledge in systems DACS+ , CAMSYS
• Proficient understanding of Customer SLA
• Proficient understanding of dnata airport operations KPIs
• English Language Skills Level 4
• Proficient Supervisory Skills
• Proficient Communication Skills
• Basic Quality Orientation Skills
• Proficient Safety Awareness Skills
• Proficient Writing Skills

Skills Required

• Aircraft