dnata is one of the world’s largest air and travel services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. In the financial year 2020-21, dnata’s customer-oriented teams handled 280,000 aircraft turns, moved 2.6 million tonnes of cargo, uplifted 16 million meals, and recorded a total transaction value (TTV) of travel services of US$ 62 million.
The role of the Customer Relationship Manager is to plan and manage the team to ensure client relationship and revenue targets are achieved. They are...
Job Purpose To provide existing and potential customers with consistent quality service promoting and selling all products and services including com...
Job Purpose To provide a comprehensive escort service to all VIP, CIP, Marhaba clients, Unaccompanied Minors and passengers with special needs, that...
Responsible for planning, scheduling and coordination of all plannable maintenance work performed and materials used by the maintenance team. Job Acc...
Support the Data Analytics Manager to document requirements, design, develop, test, deploy and maintain Business Intelligence (BI) dashboards and anal...
To promote the dnata Representation & GSA Land services with a view to grow the portfolio and onboard new products and partners whilst ensuring to...
To direct and control all departmental activities on shift, act as point of contact and plan the availability of resources / equipment ensuring consis...
Support to develop and execute cost effective and high-calibre marketing communication across the dnata Travel Group. Ensure all activity builds a con...
To supervise all activities related to the assigned areas on shift to ensure that the team is providing the best services and optimum quality to the c...
To provide subject matter expertise and guidance on shift, improving the quality and consistency of delivered services and deal with any operational i...
To direct and control all departmental activities on shift, act as point of contact and plan the availability of resources / equipment ensuring consis...
Plan, project manage, and deliver cost effective and high-calibre marketing communications. Ensure all activity builds a consistent brand,communicatio...
Support with the execution of all the activities enabling the marketing communications, advertising strategies and projects, delivering a cost effecti...
Delivers Cargo business solutions as per the business process/requirements. Assesses the effectiveness of the changed process and the usage of tools w...
Are you looking to grow and develop your career as a Maintenance Technician? dnata Technical Services have a number of entry level Junior Technician o...
The Operations Performance Manager will support the dnata VP Operational Performance in monitoring and maximising cargo operations efficiency, and the...
To provide dedicated financial services to a department by: - ensuring that all income and expenses are effectively managed and controlled through the...
Develop and implement the EmQuest strategy to promote travel technology (Sabre and complementary products) and data-driven solutions to help our airli...
The position will serve as a focal point of contact within shift to ensure all administrative compliance, DA regulations are in place for bussing. Sup...
To support in providing technical expertise and direction to dnata businesses on all matters related to Occupational Health and Safety to reduce risks...
Working closely with the business functions, stakeholders, customers, subject matter experts and technical resources this role will be responsible for...
The Manager Maintenance GSE (Ground Support Equipment) is accountable and responsible for the direct maintenance activities of all GSE and vehicle ass...
The Maintenance and Fleet Planning Manager is responsible for the dnata Technical Services (dTS) GSE & Cargo maintenance planning, mater...
Plan, co-ordinate, control, manage and develop the day-to-day resourcing to bring to life our vision of providing a differentiated, customer led quali...
Responsibilities: To promote all principal airline products/services for dnata and to provide comprehensive sales support and information brokerage s...
The jobholder is a front-line staff member and a part of a 24/7 team who has to provide clients and potential clients superior and a consistent qualit...
Design, develop and support implementation of the digital learning solutions that meet the needs of the organisation and the employee of the future....
Monitor and ensure equipment used by dnata cargo are periodically inspected and functional allowing for uninterrupted operations to meet service and p...
To control activities in the Tracing Unit including but not limited to, managing the identification, investigation, following up on the missing / dama...
To manage the performance and productivity of the quality administrators. To develop and implement standards and quality measures to ensure consistent...
Manager of Safety will develop a divisional safety continuous improvement strategy and strategic objectives that support dnata's corporate annual and...
Lead a best in class operation for our 24/7 premium airline outsourced Contact Centre operation with 250+ seats Achieve and exceed agreed r...
Develop and manage the implementation of all external projects/ventures across the Dnata Agencies Network. Ensure all the internal communciation and c...
As the Global Head of Supply Chain, you will be responsible for the developing and implementing strategies that maximize the benefit to dnata Catering...
Plan and execute the manpower, equipment and resources activities for customer services. Ensure there is optimum utilization of the resources and main...
To prepare, deliver and maintain accurate short and mid-term forecasts up to 12 months in advance and create & publish work schedules for Contact...
To manage the business unit performance in terms of productivity, sales and service levels through on-going development and leadership of the team in...
To manage the performance and delivery of a team of Contact Centre agents. Responsible for coaching, motivating and achieving team & individual ta...
Plan, project manage, and deliver cost effective and high-calibre marketing communications. Ensure all activity builds a consistent brand,communicatio...
The Safety Specialist will provide specialist safety direction, advice and support to the businesses. This role is a leadership role to support the de...
Plan, maintain and monitor the operations of the Revenue Optimization team by effectively managing fare distribution whilst exploring different avenue...
Achieve assigned portfolio’s revenue target whilst supporting the overall country plan and commercial target by ensuring that the GSA principal&...
Plan, develop and manage the product strategy and roadmaps in support of dnata Travel brands. This includes research, customer usability, cross organi...
Are you looking to grow and develop your career as a Metal worker, Welder or Fabricator? dnata Technical Services have a number of entry level Junior...
Manage, plan and support the business to meet its business objectives and goals through the delivery of innovative, creative, efficient and cost effec...
1. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREA To provide services to our client To provide first call resolution for all customer enquiries and...
Lead a team of employees by providing operational, supervisory support and specialised business expertise daily using relevant motivational, training,...
To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment opera...
Provide support to relevant finance section through generation of financial entries and invoices, perform basic level of receipting and payment functi...
To manage the transactional activities at the dnata Technical Services stores issue counters, ensuring all policies and procedures are fulfilled while...
Responsible for a dynamic portfolio of projects across Emirates Group from inception to successful implementation and adoption. Manage internal and ex...
To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, tran...
dnata the world’s largest Air Services provider is looking to recruit a Change Specialist to join their team in Dubai. Supporting dnata Business...
To Lead and provide centralised ownership and accountability for defining and implementing unified cargo processes across the dnata network globally....
Are you looking to grow and develop your career as a Maintenance Technician? dnata Technical Services have a number of entry level Junior Tech...
Ensure effective implementation of dnata global operational frameworks (i.e. dnata Ground Operations Manual, dnata Cargo Operations Manual)...
Provide administrative support to the Management and Employees at Dubai World Central by managing all employee support desk activities in an efficient...
Responsible for planning, scheduling and coordination of all plannable maintenance work performed by the maintenance team. Job Accountabilities Pl...
To act as the focal point in a 24/7 operations between dnata airport operations DWC and external stakeholders (Dubai airports and airlines) ensuring a...
Are you looking to grow and develop your career as a Metal worker, Welder or Fabricator? dnata Technical Services have a number of entry lev...
To operate standard motorised and diverse technical equipment in a safe and efficient manner in order to undertake manual and technical activities to...
To provide ground to cockpit headset communication to airlines handled by dnata during aircraft arrival and pushback activities. - Job Outline: -W...
To perform maintenance activities on powered and non-powered Ground Support, Material handling and Workshop Equipment in accordance to dnata standards...
Manage the relationships with airline partners for dnata Travel in UAE and regions as a central shared service. Build short and long term strategic ob...
To supervise all activities related to the assigned areas on shift to ensure that the team is providing the best services and optimum quality...
To carry out activities related to the assigned airside areas on shift, ensuring safe on time quality service delivery to customer airlines, in line w...
To safely coordinate arrival and departure below wing activities of the aircraft, by leading and briefing loading teams on the handling requirements a...
Are you looking to grow and develop your career as a Maintenance Technician? dnata Technical Services have a number of entry level Junior Tech...
Responsible to develop, analyse and maintain medium and short term plans (staff and equipment) & rosters for the assigned business area in line wi...
To create, amend, and deliver specific training programmes offered by dnata to employees by ensuring that all standards are met and are in lin...
Efficiently plan, manage, organise and monitor sales targets to ensure the achievement of sales objectives and the directives of the de...
The Ideal Manager of Training (dnata) will manage, develop and deliver all aspects of functional training for dnata Airport Operations and Cargo staff...
To plan, collaborate and control all ground handling activities, which includes pro-actively supporting and engaging in delivering the OAL & Flydu...
The Managing Director dnata Travel India will lead the dnata India business with the objective of delivering exceptional travel experiences fo...
To deliver a high standard service and travel experience to the passengers at the designated area of work (Such as Check-in, Boarding, Mishandled Bagg...
Plan, co-ordinate, control, manage and develop the day-to-day resourcing to bring to life our vision of providing a differentiated, customer led quali...
Plan, manage and monitor the operations of Oman United Agencies Travel (OUAT) all Travel verticals to ensure the successful achievement of...
Responsible for managing dnata's GSA (UAE & regional), Non-GSA, Low cost carriers (LCC) and overall airline relationships and business activities...
dnata Travel dnata is the leading travel management company in the Middle East and India region. dnata is part of the Emirates Group based in Dubai...
Are you looking to grow and develop your career as a Maintenance Technician? dnata Technical Services have a number of entry level Junior Tech...
To undertake all aircraft gate pushback and towing activities, driving & operating diverse Pushback tractors, both conventional and Tow-bar-less t...
To supervise, lead and where required assist allocated teams in performing baggage related activities on shift. To ensure that all team member...
To undertake activities related to aircraft towing as per the ground handling agreement, whilst following set procedures of EPM-11-08 of Emirates Engi...
To provide specific engineering assistance to the airlines handled by dnata, as per the Line Maintainence handling Agreement, in order to meet various...
Responsible for managing the allocated resources (both staff and equipment) and the safe arrival and on-time departure activities (on-loading,...
To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment opera...
To lead the Import and Export activities of Cargo Operations at Dubai World Central Airport (DWC) ensuring dnata Cargo contractual obligations and Ser...
To perform maintenance activities on powered and non-powered Ground Support, Material handling and Workshop Equipment in accordance to dnata standards...
Ensure effective implementation of dnata global operational frameworks (i.e. dnata Ground Operations Manual, dnata Cargo Operations Manual) with the...
Job Purpose To ensure operational support, flight editing, and post departure is carried out as per requirement of the IGOM/Airline contractual agree...
Job Purpose To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in...
Job Purpose Direct and lead safety management activities to minimize the safety risks in Engineering, SkyCargo and Airport Services Ground Operations...
Job Purpose We are looking for UAE Nationals who can be part of our customer service team. If successful, you will join an extensive training program...
To successfully deliver the system automation and interface solution tasks as per the business process/requirements ensuring the solutions steers busi...
Job Purpose Ensure effective implementation of dnata global operational frameworks (i.e. dnata Ground Operations Manual, dnata Cargo Operations Manua...
